What language do I need services in?
If you are trying to promote your service to a particular community, VITA can help you choose the languages that will be the most effective. We have statistics on the most commonly used non-English languages used in Victoria and British Columbia.
How long will it take?
Please give us advance notice if you need an interpreter. For translations, we strive to give at least a one week turn around on all our work. We can usually accommodate rush translations.
What other services do you offer?
Multi-lingual hardware and software expertise, in-house desktop publishing with high resolution
output, fast turn-around time, multi-format and multi-platform saving for non-roman character languages.
How is VITA structured?
VITA is a registered non-profit organization. VITA is
governed by an executive steering committee, a board of directors, a constitution, and a statute of conduct to guide its membership. VITA functions as an independent
organization without any funding from any government agencies.
How does VITA work?
VITA is a network of free-lance interpreters and translators. Fees
include wages for the people performing the work, plus a percentage to
cover for administration, operating costs and equipment. The pride our members take in VITA is reflected in the quality of their work.
Will family member be sent as interpreters?
Many of Victoria’s cultural communities have small
populations. For this reason, in some instances
VITA will ask for details of the appointment to ensure that appropriate people are sent to interpret. To avoid conflicts of interest and breaches of confidentiality, family members will never be sent as interpreters.
Are you certified?
There is no comprehensive government certification in Canada for interpreters or translators. Our
members are all screened by our language captains before they are granted membership. Most of our membership have worked as language professionals for over ten years. Some of our members have language degrees and are affiliated with other professional
organizations. All our work is guaranteed – we stand 100% behind what we do. Our work
has been accepted by the federal and BC provincial
governments.
What are some VITA clients?
As a policy, we do not reveal specific names of active and past
clients since many of them prefer to remain anonymous. Since VITA
began working in 1995, our clients have included Canadian federal and
provincial government agencies, airlines, large multinational
corporations, local businesses, and other entities looking for quality
translation work in specific or multiple languages. We can source
translators from a wide variety of language and dialect-specific
cultural backgrounds to generate effective translations that meet client
needs. Our continued success and repeat business over the years is
a testament to the quality of our work. |